MVP® — Maintenance Value Program
Keep Them Coming Back with Prepaid Maintenance
According to industry research, customers who return to the selling dealership for service are twice as likely to purchase their next vehicle from the same dealership. So how do you convince cost-conscious buyers to choose your service drive over cheaper competitors? Equip them with the EFG Maintenance Value Program from the moment you hand them the keys.
MVP is more than a service contract — it’s a service retention program that works as a win-win for customers and dealers alike.
Customer benefits of prepaid maintenance
Dealer benefits of prepaid maintenance
Seamless online administration
With MVP pre-paid maintenance, it's quick and effortless to enroll new customers, view service history, process service requests, access reports, and submit claims through your own branded online portal. And by the way, all claims are processed and paid through our online portal, eliminating the need to call for authorization.
Without MVP prepaid maintenance, you have a lot to lose
Did you know that 70 percent of car buyers fail to return to the dealership for service and maintenance? Since the service department is one of the most valuable profit centers of a dealership, a percentage this high can be devastating over time. Consider this scenario:
EFG Companies helps you reclaim that lost profitability with go-to-market strategies that leverage more than three decades of industry insight.