Keep Them Coming Back with Prepaid Maintenance
According to industry research, customers who return to the selling dealership for service are twice as likely to purchase their next vehicle from the same dealership. So how do you convince cost-conscious buyers to choose your service drive over cheaper competitors? Equip them with the EFG Maintenance Value Program from the moment you hand them the keys.
MVP® is more than a service contract — it’s a service retention program that works as a win-win for customers and dealers alike.
Customer benefits of prepaid maintenance
- Significant discounts on basic oil changes, filter changes, tire rotations, etc.
- Effortless budgeting of service expenses, with prepaid maintenance rolled into their monthly car payment
- Added insight and expertise from factory-trained and certified technicians
- Builds a computerized service history to enhance future resale value
- Fully transferrable if the customer chooses to sell the covered vehicle
Dealer benefits of prepaid maintenance
- A new revenue source for your service department, including upsell opportunities during inspection
- The flexibility to honor claims at a single location or multiple dealerships in a multi-store chain
- Automated claims with no forms to submit
- Flexible pricing and agreed-upon reimbursement levels
- Guaranteed to cover margin costs and demonstrate financial benefits through upsells and repeat business
- Claims reserves can be reinsured
- Reimbursement paid by credit card immediately upon claim approval