Verified Ride™ Certified Pre-Owned

Certifying Every Car on Your Lot is a Wise Business Decision

As a franchise dealer, how do you certify your non-OEM pre-owned vehicles? EFG has the answer: Verified RideTM Certified. With Verified Ride, you can capture more of the used car market share by certifying your entire pre-owned inventory. With a certified vehicle, your customers loose the feeling of “Buyer Beware,” and replace it with confidence and excitement! Our Verified Ride pre-owned program is competitive against most OEM programs, including:

  • 138 point inspection
  • 84 months / 100,000 miles of limited powertrain coverage
  • 12 months / 12,000 miles of exclusionary coverage
  • Roadside assistance
  • Upsell opportunity to vehicle services contact (VSC)
  • Available as reinsurable

Certified Program Administration

Our high-integrity claims administration model combines efficiency, responsiveness, and reliability. Our philosophy of excellence is more than a rallying cry, though — it’s a quantifiable advantage. Consider these facts:

  • The only F&I product provider to be certified as a Center of Excellence by BenchmarkPortal.
  • Our claims adjusters average 15 years of experience and are themselves ASE-Certified.
  • 98% of EFG’s claims adjusters come from the retail environment and can relate directly with your service advisors.
  • 95.88% of claims calls are answered within: 90 seconds.
  • Our claims call handle time benchmarks at 5:30 minutes, while the industry average is 10 minutes.
  • 96% of all claims are paid by corporate credit card within one hour of receipt of invoice.

 

Certified Confidence for Your Customers

Purchasing a certified vehicle gives your customers the confidence that they are making a wise decision and a sound investment.

  • Reduces the risk of costly repair bills and the typical concerns of purchasing a used car
  • Provides coverage that runs concurrently with the remaining manufacturer’s warranty
  • Includes a CARFAX report so they know as much about the vehicle as possible
  • Provides limited powertrain coverage – the most costly aspect of a car to repair

 

Certified Benefits for Dealers

Verified Ride allows you to sell more used vehicles by providing buyers a unique benefit that is a competitive differentiator.

  • Complements existing OEM programs
  • Motivates customers to purchase a used vehicle when they otherwise might not have considered it
  • The certified pre-owned market is forecasted to break records for years to come
  • Over the next few years more than 9 million certifiable vehicles will be hitting the market

Learn more about Verified Ride Certified Pre-Owned Protection. Contact us for details.

(Please see contract for full product details)

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