CSI Velocity
High scores start with happy customers
It’s no secret that your profitability is directly related to your dealership’s CSI score. And with CSI Velocity, you can discover and resolve issues proactively to keep your CSI score at its peak. CSI Velocity offers:
- A reliable, cost-effective way to measure the impact of strategic changes in sales, staffing, or pricing
- Real-time survey results and instant alerts for dissatisfied buyers to help resolve issues faster and increase customer loyalty
- Email appends to ensure accurate buyer contact info
- Customized rewards for customer participation, encouraging repeat customers
