June, 2017
Had an issue with my local Chevy dealership where they told me a part for my Camaro wouldn’t be covered under warranty. I insisted it should be but had no luck. Called EFG myself and I luckily had a great experience. Their employee Cole Bender assisted me with my issue and surpassed my expectations. He resolved my issue in a very quick and professional manner and surpassed my expectations. He was able to reimburse me money from Chevy and also a diagnosis fee from a totally separate dealership who couldn’t fix my vehicles issue. Thanks to Cole for the awesome help. He even answered questions of mine after his work hours which is dedication. This is the type of person this company wants.
