November, 2024
I’ve had various warranties over my lifetime from autos to toys. And my usual experience a few times that I did file a claim resulted in no response or little to no results. There were times when I was made to feel like I was trying to steal something that I wasn’t entitled to receive. But the very first representative I spoke with at EFG Companies was respectful, professional, and even helpful. He actually sounded sincere in wanting to help me. That was a totally different! I’m a senior woman who made the independent decision to take out the warranty on my vehicle when I purchased it 7 years ago. And while I knew the warranty was still in effect, I expected they’d find a reason to get out of paying. But instead they treated me like royalty. Thank you, EFG Companies.
