Shaun I.
September, 2019
Dave was the most professional claims adjuster I have encountered in my 8 years of being in the industry. 10/10
Jon B.
September, 2019
Joe Blakley offered great service and immediately sent someone out to review a claim. Excellent communication!
Amanda S.
September, 2019
This was such a positive process! After several terrible customer service experiences this year with other companies, Mr. Mike Rich in claims made this stay-at-home mom’s day!! I was not looking forward to dealing with yet another robot or another person that was not happy to be at their job. What a refreshing experience to get not only a friendly human but also smart, considerate, and knowledgeable. My issue was not a simple resolve and at the end of the day, literally, this gentleman worked diligently, researched and did the best he could for us! This positive experience did so much more than tidy up a loose end, it gave back something I had lost along the way… my smile. It is nice to know there are still people like Mr. Rich doing their job. Thank you!
Travin W.
September, 2019
Joe Blakely has been more than a pleasure to work with. He always makes sure to get things taken care of quickly and professionally!
Derrick B.
September, 2019
EFG has yet to let me down when it comes time to using my extended warranty. This past week has been ridiculously challenging with a local dealership in midtown Houston. Nonetheless, Ray chose to step in to assist my claim after overhearing my repeated calls and concerns regarding this most recent work. Even after we thought the car was ready, Ray stayed on the claim to ensure that additional issue was resolved. Service from EFG has been above par.
Clarence M.
September, 2019
This company has always kept its word and has delivered better service than I can even imagine. I am so grateful for the service I have received from them. I am in it for the long run and will always use them and I highly highly recommend EFG.
Martin S.
September, 2019
EFG is always a great company to work with. Cole and Chris are always very helpful. They actually called me back even though they missed my call.
Todd H.
September, 2019
We work with all the major extended warranty companies at my business and it is always a pleasure to work with a true professional like Joe Blakley at EFG!
Nicholas W.
September, 2019
I want to say that Shayleen at EFG is absolutely awesome to work with and I have nothing but the highest respect and praise for what she does for this company. She is an absolute asset to this company and I hope they realize this! Give that gal a raise!
Kammy S.
September, 2019
I enjoyed & learned a lot from this course. The training manger, Mr. Dave Gibbs, was awesome very informative and knowledgeable. I cannot say enough about the whole experience.
