Mike S.
June, 2019
Shayleen and the entire staff at EFG are second to none!!!! Outstanding customer service!
Logan
June, 2019
Brennan Shutter has excellent customer service skills. Working in the same type of industry, it’s not often you come across someone that you can get along with so easily. Thanks again Brennan for making the process easier for both parties!
Leone
June, 2019
BRENNAN SHUTTER WAS EXTREMELY HELPFUL AND PROFESSIONAL. I WOULD RECOMMENDED EFG COMPANY BASED OFF MY EXPERIENCE WITH BRENNAN
Mitchel T.
June, 2019
Amber was the definition of professionalism and results. EFG has a commodity. Thank you.
Kisha L.
June, 2019
I’ve had to use my extended warranty a few times on my Explorer. Fortunately I had the EFG Warranty. The technician contacted EFG for approval. He told me I had rental coverage, which I didn’t remember. EFG covered the cost of all the repairs ($1150.00) plus the rental. This wasn’t the first time my repairs exceeded $1000.00. I’m glad I purchased this warranty. Thanks EFG!
Louise C.
June, 2019
EFG performed well above my expectations. My repair shop’s interaction with EFG was next to perfect. No hassles or delays. Thank you for such great service.
Carig L.
June, 2019
For the first 6.5 years of my 7-year warranty, I never needed EFG. However, in the last few months, I’ve more than made up for lost time! And EFG has been very helpful in addressing my covered claims, and covering them in full–well beyond the purchase price of my warranty. For one of my more expensive claims, EFG wanted to use a used part. It’s pretty standard practice as I understand. And as much as I was opposed to the idea due to the high labor costs to access this part, it is clearly written in the contract that that’s a thing. That part ended up not being available, and a new part was used instead. But still, caveat emptor. I just sold the car that was covered by my last policy, and bought a new warranty from EFG for my latest purchase, a 4-year-old car. What better endorsement could I give than being a repeat customer?!
Marlin C.
May, 2019
EFG is such a great extended warranty to work with. Thank you Shayleen Naico for quick claim payment processing. It’s always a pleasure working with you!
Gibriel K.
May, 2019
DAVE IS TOP-CLASS!! THE BEST CUSTOMER SERVICE EXPERIENCE EVER!!! GO SEE THIS GUY AT EFG AND/OR REQUEST HIM!!!!
Lee E.
May, 2019
My experience with this company using my extended vehicle repair policy has been very positive. I highly recommend them.
