Eric L.
March, 2023
Great customer service. I had an issue with the dealership and Chris Pepperling was over the top helpful in resolving my problem. Very personal and enthusiastic about helping me and my situation.
Ivan M.
March, 2023
I definitely deal with a lot of after market extended warranty companies, but Nicole has risen the bar. She’s funny, efficient and polite. Amazing service!!!
Johnny G.
March, 2023
Working in the auto industry “service world”, it’s sometimes difficult to communicate with speed and ease. Well, I found one, and his name is BLAKE. Thanks Blake for all you did today to make the process “smooth” !
Lun B.
February, 2023
I deal with many extended warranty companies and there are many that are scammers or do whatever it takes to not cover repairs for the client. My last 3 experiences with this warranty company has been excellent but this last experience was the best by far. Blake went out of his way to help me and was one of my best experiences ever dealing with an extended warranty company. Thank you again Blake on behalf of Southwest Infiniti.
Freddy A.
February, 2023
This may be the second review that we leave, but it won’t be the last. EFG companies has never failed to satisfy their clients and service providers. Our latest review was 2 years ago, and EFG companies by far had effortlessly surpassed the test of time. Blake carried out excellent customer service, addressing the customer’s concerns and assuring their vehicle’s repair on time. EFG is one of the few exceptional extended warranty companies that assure a comfortable and smooth repair process for their clients.
Chris G.
February, 2023
I have been dealing with extended warranty company’s for over 12 years and Blake has honestly been the best to work with.
Reed G.
January, 2023
Nicole was awesome! Very helpful and excellent at her job!
Carlos R.
January, 2023
I own and operate an auto repair facility and I have dealt with numerous warranty companies such as this one, and have spoken to hundreds of different agents / representatives. None have made our claim process as pleasant as Mr. Paul Castle. Very professional, friendly, efficient and most importantly, great with communication. His understanding and knowledge about these vehicles, parts needed and repairs reflect his experience and professionalism. This kind of service is vital to businesses like mine and for our clients.
Dawson T.
January, 2023
Blake was a great help in getting my shop approval on a warranty claim. He helped me get the appropriate time and parts, and got the inspector out fast. Would recommend this company 100%!
Jonathan J.
December, 2022
Just got off the phone with Rick Leonard in claims and he was very helpful and polite. He was very quick and efficient. Thanks for the help buddy!
