Signature Finish Elite Appearance Protection from EFG Companies helps protect that showroom shine while creating new streams of revenue. Our lasting interior and exterior appearance protection product line features ceramic appearance protection solutions to keep that body beautiful while helping your customers retain their vehicles value for future resale opportunities.
DALLAS, TX (March 20, 2018) – Online Reviews, Pricing, & Quality of Vehicle Inquiry Responses Can Make or Break a Sale. Read More ▸
DALLAS, TX (November 14, 2017) – Rising Vehicle Prices, Manufacturer Incentives, Strained Profit Margins, Consumer Communication, and Growth Potential in Auto Finance Make the List. Read More ▸
We're here to help! Below are 5 QUICK TIPS. First, as a contract holder, we want to make sure you are logging in to the correct section of our website. Please create your account and login here. To successfully fill out the form, pop-up blockers must be disabled. Get more information on how to disable a pop-up blocker in your internet browser. If you recently purchased your VSC, your contract could still be making its way from the dealership to our system, and can take up to 14 days to process at the dealership. Please mark your calendar to visit us again in two weeks and add the contract then. Once it’s in our system, you will see it associated with your online account on our website. For auto or motorcycle contracts, please note that a VIN is required (not [...]
Signature Finish® Excess Wear and Use Lease Protection was designed for your lease customers, and other short-term buyers, to protect them from the expense of repairing items upon lease termination. Since there are now more lease customers in the marketplace and these customers typically trade their vehicle prior to the expiration of the manufacturers’ warranty, this program makes more sense for them than a vehicle service contract. With Excess Wear and Use, your lease customers drive off the lot with coverage that: Waives excess wear and use charges as defined in the customers finance or lease agreement Covers the costs of the repair or replacement of the excess wear and use item and associated labor Additional Benefits Maximum benefit is $5,000 No deductible Nationwide coverage Unlimited number of claims No claim forms Learn more about Signature Finish Excess Wear and [...]
In a recent survey of automobile dealers across the United States: 65% of respondents said recruiting and hiring high-quality people was their number one challenge Many said that personnel-related tasks are more challenging than increasing store traffic and deal close rates, increasing the utilization of their service departments and maximizing their return on advertising expenditures Top Performer Traits Researchers have identified profiles based on four categories of behavioral traits for individuals: Dominance – The Take Charge Trait Extroversion – The People Trait Pace – The Patience Trait Conformity – The Systems Trait Think of these traits as a person’s primary strength(s). Knowing a person’s profile enables us to place them in environments and job roles where they can excel. A person with a High Conformity trait likes clear directions, is very good with details, and often specializes in work that […]
EFG Training offers a suite of courses geared toward the needs of owners, managers, lenders, sales consultants, service professionals, and F&I personnel. Auto sales and service workshops may take place either at EFG headquarters in Irving, Texas, or at your place of business, and typically range from half-day sessions to five-day workshops.
Numbers Don't Lie: The Cost of Poor Hiring Decisions ® 65% -- the percent of dealers who indicate that recruiting and hiring great people is their #1 challenge – more than increasing store traffic or maximizing revenue. $75,000 – the cost to your dealership for every Poor Hiring Decision® (P.H.D.) Put Your Dealership on the MAP with the Right Talent People are a dealership's greatest asset - and often its greatest challenge. In our nearly 50-year history, EFG’s Recruiting Services has placed hundreds of Top Performers at automotive dealerships across the country. We have built a deliberate core competency sourcing high-quality candidates through advertising, referrals and on-campus interviews. To further our goal of being a premier provider of dealership recruiting needs, we have conducted extensive, proprietary research to identify the core qualities of Top Performers. With this Top Performer Profile, [...]
Our Client Engagement Strengthens Your Dealership Initiatives The insight EFG Companies brings to every client engagement is twofold. First, we understand your dealership business inside and out. And second, we know the factors that drive your customers’ behaviors. As a result, our F&I income development professionals are uniquely equipped to identify key areas of opportunity within your operations. We work closely with you to implement tailored F&I training programs, innovative consumer protection products, and cutting-edge software solutions designed to: Maximize operational efficiencies. Enhance customer service at every touch point. Drive more sales and boost overall dealership profitability. Maximize Sales & Profit with F&I Consulting Services To improve our clients’ product penetration and overall dealership profitability, EFG Companies offers a robust suite of F&I consulting services, including: Development, implementation, and continuous monitoring of F&I pay plans On-site F&I seminars to [...]
GAP Protection covers the negative equity, or the difference between the loan balance and the value of the bike in the event of a total loss due to accident or theft up to $50,000.
Vehicle thefts and car accidents are traumatic enough for your customers. So imagine their frustration when the vehicle is rendered a total loss, and the insurance payment doesn’t even cover the amount they still owe — much less a down payment on another car. Guaranteed Asset Protection (GAP Protection) from EFG Companies fills that critical gap for your valued customers, strengthening customer satisfaction while helping you increase your profit per unit sold.
One of the biggest threats to dealers and lenders during an economic recovery isn’t necessarily the customer’s inability to take on payments here and now — it’s the uncertainty of whether today’s income will be there tomorrow. Now, the post-recession customer has weathered the storm and is in the market again with lessons learned. WALKAWAY allows the smart customer to prepare for what may be around the corner. Dealers and lenders can offer customers automotive financing protection – a proven safety net that takes the “what ifs” out of the buying equation.
